Welcome to the Burris
Customer Service Portal.

First time here? Clicking on submit a request below will prompt you to register for an account, or you can simply sign in if you already have an account.

Please Read Before Submitting

  • Please click on submit a request and our Technical Support team will be glad to answer your questions, create a parts order, or assist you with a return. Once you have registered you can keep track of repairs, parts requests, and communicate directly with our support team.
  • Current turn around times for Repairs are 4-6 weeks. We understand that hunting seasons are currently undergoing and apologize for the inconvenience. Thermal repairs are averaging 8-10 weeks. All of our communications are automated and will be sent out via email. Specifics about your repair will be on your RMA return paperwork, or please feel free to login to your account to view specific repair notes. We work on products in the order of receipt.
  • For FAQ's visit our website.

    Burris FAQ's

  • For Burris product guides click on the link below.

    Product User Guides

  • Visit our YouTube page for informative videos and product information.

    Burris YouTube

  • For complete warranty information please visit the following link.

    Burris Forever Warranty

    Failure to register your product does not deminish your warranty rights

Hours of Operation


8am-4:30 pm


8am-Noon MST.

We are open for walkin service Monday-Thursday 8am-4pm.