Burris

Welcome to the Burris
Customer Service Portal.

First time here? Clicking on submit a request below will prompt you to register for an account, or you can simply sign in if you already have an account.

Please Read Before Submitting


Please click on “Submit a Request” for all Technical Questions, Parts Orders, and Repairs. Our Technical Support team is standing by to answer your questions and assist you with your Burris products. Submitting a request helps you keep track of repairs, parts requests, and communicate directly with our support team via phone or chat.

  • Please allow 2–5 business days for case support responses.
  • Our current turnaround time for repairs or replacements is approximately 3–4 weeks.
  • All requests are processed in the order they are received to ensure fairness to every customer.

Rest assured, our team is working as diligently as possible! Thank you for choosing Burris.

Failure to register your product does not diminish your warranty rights.

Hours of Operation


Monday–Thursday
8am - 4:30pm MST

Friday
8am - Noon MST

Walk-in Service
Monday–Thursday
8am - 4pm MST

Helpful Links